Cassandra Hotel Rooms

We stayed in this hotel and wow our room was super big really. Very clean very comfy. The staff were just lovely people. So friendly so helpful the whole time. They even remind you of things from time to time very thoughtful. No matter which shift everyone is just a text away and ready to help straight away. Honestly we felt very well looked after. Would absolutely recommend

The front house staff were exceptionally pleasant. Very nice fridge,microwave and air conditioning.

We stayed at Cassandra Hotel for a few nights, and honestly, it was better than we expected. The hotel is basic, yes, and they are doing some renovation, but it didn’t really bother us. The room is clean, quiet, and everything is organized. For us, it’s enough. What surprised us the most is the customer service. Everyone at front desk is super nice and helpful. Handra, I think she’s the supervisor, she is amazing. Very friendly, always smiling, and really tried to help us with anything we need. We really appreciate that. Some people say the price is high, but come on, it’s Vancouver. Everything is expensive here. Compare with other places, we think the price is okay, especially with the service they give. The location is also convenient, close to bus stop, food, and easy to go downtown. For tourists like us, it’s a good spot. We had a good stay and would come back again.

Hotel was nice. In process of remodeling which will definitely improve the place a lot

I really appreciated the kindness and helpfulness of Handra at the front desk. Handra not only checked me in but accompanied me to my very comfortable room. She was exceptional in her care for a new guest. The room and bathroom were squeaky clean with a very comfortable bed and pillows. I even had a view of the North Shore mountains! There is off street parking in front of the hotel. One thing that I noticed was there were no homeless people around. This is a very vibrant neighbourhood with lots of restaurant options. I liked everything about my stay here!

Probably the most friendly front office staff I’ve ever met (Krystall).

Fresh room, quiet with decent facilities. Doing things by text was a good way to do things.

Service was good. We arrived early. She helped us. She also helped with a heating problem. The heater/air conditioner the same.

I’ll be real, I almost didn’t book here ‘cause I saw a few negative reviews. But after staying, I gotta say, those folks need to chill. The staff here are just doing their jobs and nothing wrong with that. Don’t go blasting hardworking people just because you didn’t get your way or tried to bend the rules. I’m pretty sure they’re also dealing with their own struggles, not just at work but in life too, and still, they show up and do their best. The front desk was super helpful. She gave us a big room, and even with renovations going on, everything was smooth. For me, the comfort and service were on point.

Nothing. Not worth the prices.

Nothing. Not worth the prices.

Nothing, rude staff member, terrible experience.

Had a wonderful time here got everything I needed from Handra she was sweet and so helpful would definitely recommend.

Price, Staff and Beds

The front desk staff tried their best to accommodate us however the property was not well managed

The front desk staff tried their best to accommodate us however the property was not well managed

The hotel is very clean and comfortable for family. The lady was so attentive, always checking if we need something. Service with heart, we feel at home.

It was a big room, beds were comfortable.

It was undergoing renovations but my room was clean

The room was big enough to accommodate our luggage.

Staff helpful when we had issues. They appear to be in process of renovations and anticipate an improved property when completed.

large clean rooms

The hotel is a little old, but room was very clean and the staff is wonderful. Nice big bathtub location is just down street (2 block) from bus stop into town about 45 min if traffic Wonderful bed slept well, very quiet

I love everything; the confortable and clean room. The location is also perfect, a lot of great restaurants walking distance. The staff was soo nice; we had a problem with our bathroom and it was fixed right away.

The staff was very nice and went out of their way to be helpful. Very sweet young ladies